Stability and confidence in production

We have been cooperating with the same factories since 2010, which is why our presence inside the factory is essential to keep every detail under supervision and in this way check the progress and quality of the production line. This stability with manufacturers has contributed to improving confidence in production processes and resulting in improved product performance and quality.

Transparency with clients

Quality and consistency in production is important but the relationship with the customer is no less important. We want our customers to feel calm, to know at all times when, how and where the manufacturing of their raquets is being carried out and to be certain that there will be no unexpected surprises.

Preparations for production.

Once the collection has been confirmed by the client it is time for the factory. Starting a production is a process that is not done overnight. There are many preparations that must be coordinated to minimize any incident and for this to be the case, daily communication with the factory plays a very important factor. That’s where all our experience on the ground comes into play. We have a plan and we must execute it.

01

Designs

At this stage the collection has already been defined with the client, the models, their compositions and finally the designs are available.

Once the client formalizes the order we have to get going. There are several processes that begin in parallel. On the one hand, the designs of the cosmetics are sent to the decal supplier. We work shoulder to shoulder with him so that everything is adjusted to the millimeter just the way we want. Color tests are carried out as necessary until the desired tone and effect is obtained. We ensure that each element of the design is well positioned and that the quality of the prints is perfect. This entire process is done in close collaboration with the client to ensure that each color, logo and finish is in accordance with them.

02

PREPARATIONS

While working with the decal supplier, the factory is informed of our intention to start new production. The details of the models, quantities, compositions are passed and production periods are determined, ordering the restructuring of our molds on the table if necessary.

We permanently have more than 20 molds on the table in constant production. This allows us to not have to wait to start manufacturing for our customers.

In this phase the factory purchases all the necessary material to carry out all the production and to make the first samples that will allow us to see that everything is as expected. If there are several versions for the same model, it will be time to confirm which design is chosen.

03

MANUFACTURING

When the samples have been approved, we are ready to start manufacturing. In this phase, communication with the factory continues to be very important to ensure that everything goes as planned and that there are no incidents. Routine visits are used to carry out quality controls to review the status of the units as they are manufactured and check that everything is correct. Instructions are given if necessary and the client is informed if any problem has been detected that could represent a delay in delivery dates. The only objective is to ensure the quality of the product.

All our rackets are manufactured in China. There are very important factors that you should know and understand about the Chinese manufacturing method that makes our products of the highest quality and that require a separate explanation.

04

QUALITY CONTROL

Once all production has been completed, a quality control is carried out on at least 30% of the entire order. We carry out these quality controls directly in the factory or having transferred part of it to our facilities. During quality control, a very strict method is followed in which a set of very specific data is taken note of for each unit, which has a unique code to be able to track it in the event of a future incident. A visual inspection of the general condition of the rackets is carried out and all those that do not meet our quality standard are removed. It has rarely happened to us but if a generalized incidence were detected we would be prepared to carry out 100% quality control, even going so far as to reject the entire batch if necessary. All units directly inspected by us are sealed and certified. Finally, a report with the result of the inspection is sent to the client.

Once production has started, one of our main jobs and where we have made the most effort from the beginning is in managing the quality of our rackets and products. Keep reading and we’ll explain how we do it.